PRIVACY STATEMENT FRONTIER FINE WINES LIMITED
The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy. Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk.
Frontier Fine Wines Limited offers New World Wines to private customers. In order to perform this service we do collect, use and store your personal data.
Legal basis for processing your data
Performance of the contract – we need to use your data to deliver your order. For example, after we accept an order from you, we would need to collect payment, ship your wine and deal with any after sales questions.
We may also use your data to improve the products and services we offer.
What Information do we need and how do we use it?
We use your personal data to deliver our service to you in different ways.
Use of the Website
How and when you use our website, the pages you visit and interactions you make, your IP address and device type, we use this data to:
If and when an e-mail is delivered to you, if it is opened and if any links in the email are clicked, we use this data to:
How long do we keep your data?
Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998.
We will need to keep your data for the following reasons:
We will never sell any of your personal data to any other party
We will need to share certain information in order to complete our contract with you. Organisations we will need to share some of your data with are:
We will limit the information we share to what is absolutely necessary.
Frontier Fine Wines observes and complies with Data Subjects’ rights by ensuring that you can have access, upon request, to any of the data we hold about you. You have other rights in regard to your Personal Data that you may exercise where Frontier Fine Wines have no legal basis to reject your request, these rights are:
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
Resources & Further Information
Relevant contact information:
Frontier Fine Wines Limited, Old Barn Farm, Harts Lane, Ardleigh, CO7 7QQ
Christine Niarchos – [email protected]
If you wish to make a complaint about the way Frontier Fine Wines Limited handles your data, please contact the Information Commissioners Office (ICO) on the below contact details:
Information Commissioners Office (ICO), Wycliffe House, Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113 (local rate)
Or you can use the online service which allows you to make a complaint using the online form. You can report a breach, a concern or even just request more information. The ICO online can be found here: